With any mechanical products things can occassionally go wrong. In a RAID system the most likely components to fail are disk drives, fans, power supplies and even RAID controllers. Having been suppliers of Proware RAID Array for over 6 years we can provide all of the following or even customise service requirements to specific requirements.
- On-site support 5x8, 5x8x4, 7x24 one, three and five years
- Spare parts kits to replace the most common failing items
- Remote assistance and support from the UK and Taiwan
- Installation and configuration


